Subprocessors for Toolcape
Annex 3 to the data processing agreement. Last changed 4 November 2026.
This is a translation. The Norwegian version applies.
The list shows the subprocessors Dyst uses to deliver Toolcape. New or changed subprocessors are notified by email at least 30 days in advance, see clause 7 of the data processing agreement.
AI clients, Sources and other services that the Customer connects itself are the Customer's own providers and are not on the list.
| Subprocessor | Service | Personal data | Place of processing | Transfer basis |
|---|---|---|---|---|
| Hetzner Online GmbH, Germany | Servers and databases | All Customer Data | EEA | EEA |
| Cloudflare, Inc., USA | Network, protection against attacks and tunnel to the servers. Storage of backups | All traffic passes through Cloudflare. Backups of all Customer Data | Global network. Backups in the EU | EU-U.S. Data Privacy Framework and the EU standard contractual clauses |
| AC PM LLC (Postmark), USA | Sending email from the Service | Name, email address and the content of the email | USA | Data Privacy Framework and standard contractual clauses |
| Functional Software, Inc. (Sentry), USA | Error monitoring | Technical data about errors, which may contain personal data | EU | Data Privacy Framework and standard contractual clauses for access from the USA |
| Google Ireland Limited (Google Workspace) | Email and documents in support | Requests and attachments | EU and USA | Data Privacy Framework and standard contractual clauses |
| Anthropic Ireland, Limited (Claude) | AI assistance in support, troubleshooting and development | Data in requests and troubleshooting | USA | Standard contractual clauses |
| OpenAI Ireland Ltd (ChatGPT) | AI assistance in support, troubleshooting and development | Data in requests and troubleshooting | USA | Standard contractual clauses |
| GitHub, Inc., USA | Source code and follow-up of errors | Data in error reports | USA | Data Privacy Framework and standard contractual clauses |
| VoidByte SRL, Romania | Development and operations | All Customer Data | EEA | EEA |
Versions:1.01.1 (current)